Downtown Ferndale - Zing Train The Art of Giving Great Service

ABOUT THE WORKSHOP
Zingerman's of Ann Arbor shares their approaches to customer service, including tools and techniques and how to get past roadblocks and implement in-house customer service improvement initiatives. Topics covered: 

  • 3 steps to giving great service
  • 5 steps to handling customer complaints
  • Recognition of service success

Downtown Ferndale - Zing Train The Ar...

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Date and Time

Monday Sep 30, 2019
8:30 AM - 12:30 PM EDT

Monday, September 30, 2019
8:30 am - 12:30 pm

Location

Ferndale Area District Library
222 E. 9 Mile, Ferndale

Fees/Admission

Cost is $20
Register with Cindy Wilcox, Ferndale DDA, (248) 546-1632, or cindy@downtownferndale.com
 

Contact Information

Cindy Wilcox, Ferndale DDA, (248) 546-1632, or cindy@downtownferndale.com
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